Agency: Soleil Works
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Frequently Asked Questions
Plantwork™
Feel free to use Plantwork™ as often as you wish; whenever you feel like your skin needs a little bit of extra support, protection, or relief. There’s truly no wrong way to incorporate Plantwork™ into your self-care routine.
Plantwork™ will begin supporting your skin immediately upon application. Depending on the type and severity of your skin concerns, you should start seeing visible results within 7-14 days!
Plantwork™ is suitable for all skin types! You can use Plantwork™ safely and comfortably anywhere on your body — even on sensitive skin, intimate areas, and eyeballs!
Plantwork™ is intentionally formulated without any harsh, synthetic, toxic, or sensitizing ingredients to prevent the occurrence of any undesirable side effects such as stinging or sensitivity, even on compromised skin.
Yes, we highly recommend it! In fact, Plantwork™ can even replace many of the products you may currently be using as part of your daily skincare routine, saving you money, effort, and time.
Plantwork™ forms a protective layer that will both shield your skin from external irritants as well as gently and effectively reduce the appearance of any existing skin concerns until washed off with soap and water.
For your face:
In the morning and evening, we recommend applying Plantwork™ after cleansing, directly onto clean, dry skin as a toner and/or as a skin treatment for any ongoing skin concerns (spots, irritation, uneven texture), before applying any additional moisturizers or sunscreen to maximize direct contact with your skin.
For your body:
We recommend applying Plantwork™ after showering, directly onto clean, dry skin as a skin treatment, before applying any other moisturizers or sunscreen to optimize direct contact with your skin.
Plantwork™ can be used as a daily deodorant, for athlete’s foot relief, to reduce the appearance of fungal or bacterial-related skin issues, and to reduce the appearance of wide variety of skin concerns that may arise from an active or stressful lifestyle (ie: working out, having a physically demanding job, or hobbies), and so much more.
Here is the full ingredient list for Plantwork™:
Citrelix™, Citric Acid, Glycerin USP, Ascorbic Acid, Dextrose, Citrus Pulp, Water
Please keep Plantwork™ out of direct sunlight as sunlight degrades the efficacy of the active ingredient Citrelix™. Store in a cool or room temperature area if possible.
Yes! It is completely safe and normal for your bottle of Plantwork™ to have some variation in opacity due to the way that the natural compounds in the formulation react to UV light and temperature change. With exposure to light, and sometimes warmer temperatures, the product may become darker and more opaque over time. Extensive stability and quality testing has been conducted to ensure the product is safe to use even after seven years of storage!
Plantwork™ is manufactured in the USA at an FDA and EPA compliant facility that is powered by renewable energy.
Citrelix™
Citrelix™ is a revolutionary citrus fruit derived bioactive compound with incredible skin protective and regenerative properties. It gently yet effectively supports the natural balance of your skin’s microbiome ecosystem, without over-stripping the skin, ever! A balanced skin microbiome = naturally resilient and radiant skin!
Citrelix™ was invented by an incredible American scientist who dedicated 40 years of his career to the research and development of Phytoceuticals (plant derived compounds that are beneficial to human health, such as red ginseng extract).
Citrelix™ is created through a proprietary process of aging, heating, and pressurizing whole citrus fruits (including Tangerines, Valencia Oranges, and Pomelo) organically grown and harvested domestically in the USA, to extract vital bioactive compounds. The result is a thick, honey-like, natural concentrate with incredible skin-protecting properties just as nature intended.
Sōtō & Sustainability
Plantwork™ is manufactured domestically in the USA at an FDA and EPA compliant facility that is powered by renewable energy.
Yes absolutely! In keeping with our Core Value of Sustainability, almost all of our packaging components were intentionally designed to stay out of landfills and to be recycled, reused, home composted, or grown.
Please see the Packaging Material Selection section at the bottom of the Plantwork™ shop page for instructions on how to recycle each packaging component included with your order.
To grow wildflowers from the special launch edition seed paper sleeves, please try the following:
Step 1: Remove clear circle sticker from the back of the sleeve.
Step 2: Rip the sleeve into a few smaller pieces.
Step 3: Dig a shallow 1/8” deep hole in either a pot of soil or outside in the yard where you would like the wildflowers to grow and place the pieces of sleeves into the hole and bury with soil.
Step 4: Water the soil thoroughly, and if planted in a pot, place the pot in a sunny spot.
Step 5: Keep the soil moist until you start to see growth! In a few weeks the plants will fully grow and in a few months when the plants reach maturity, watch the wildflowers bloom!
Orders & Shipping
Plantwork™ is currently available for purchase exclusively on the Sōtō website.
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We accept all major credit cards, ApplePay, Afterpay, ShopPay, and PayPal!
All Plantwork™ orders are shipped from California, USA.
We currently ship domestically within the continental United States. We hope to reach more customers in the near future!
Be the first to know about any expansion news or updates by signing up for our newsletter here:
1. For orders under $80.00:
Standard shipping = We offer flat rate standard shipping of $7.50 anywhere within the continental US.
Expedited shipping = Expedited shipping will be automatically calculated based on your shipping address during checkout!
2. For orders over $80.00:
Standard shipping = All standard shipping within the continental US is free as a thank you from us!
Expedited shipping = Expedited shipping will be automatically calculated based on your shipping address during checkout!
Weekday Orders - Under normal circumstances, we aim to ship out orders within 24-48 hours. If there is a high volume of orders, it may take longer, but we'll provide notice on the website homepage if that happens!
Weekend Orders - For orders placed over the weekend, your order will usually be dispatched at the beginning of the following week on Monday or Tuesday.
1. Within 24 hours after order is confirmed:
Please contact us at help@sotonaturals.com immediately if you notice the shipping address requires correction after your order is confirmed. We'll try our best to help change the address.
2. Over 24 hours after order is confirmed:
If you have not yet received the order is dispatched email, please email us as soon as possible at help@sotonaturals.com. We'll try our best to help change the address.
If you have received the order is dispatched email, unfortunately that means the order has been fulfilled and the shipping address can no longer be changed. Please email us at help@sotonaturals.com to see how we can best help find a solution!
Once your order has been dispatched, you will receive an email notification with a tracking number for your order. Please track your order using the tracking information provided!
If you didn't receive a tracking number with the order is dispatched email, please contact us at help@sotonaturals.com.
Please contact us at: help@sotonaturals.com
We want to make it right for you!!!
Returns & Refunds
If for any reason Plantwork is not working out for you, please contact us at help@sotonaturals.com. We're happy to offer you a full refund within 30 days of purchase!
Please contact us as soon as possible at help@sotonaturals.com if you need help with canceling an order. We may be able to help cancel the order before the order is dispatched!
Contact Us
For any order related questions or concerns, please feel free to email us anytime at:
help@sotonaturals.com
We hope to be able to add more team members in the near future! In the meantime, if you'd like to reach out for any reason, please feel free to email us at
hi@sotonaturals.com